---
title: Help Scout - How do I link my account?
sidebarTitle: Help Scout
---

# Overview

To authenticate with Help Scout, you need one key piece of information:
1. **API Key** - Your Help Scout Work API Key

This guide will walk you through finding or creating those credentials within Help Scout.

### Prerequisites:

- You must set up an account with Help Scout.

#### Step 1: Finding Help Scout API Key
1. Log into your Help Scout account.
2. Each user has a Docs API key. To generate, view, or regenerate the API key, click the "person" icon on the top right of your account, next to the search, then click `Your Profile`.

<img src="/integrations/all/helpscout-docs/help1.png" />

3. Next, click the `Authentication` link in the menu on the left and select the `API Keys` tab.

<img src="/integrations/all/helpscout-docs/help2.png" />

Note: If you don't see an API key in your profile, it's because you haven't been granted the "Docs: Create new, edit settings & Collections" permission by the Account Owner or an Administrator.

4. Store your API key securely.

#### Step 2: Connect Your Help Scout Account

<img src="/integrations/all/helpscout-docs/nango_connect_ui.png" />

To authenticate using your API credentials, navigate to the Help Scout authentication form.
Enter your credentials as follows:
- API Key: Your Help Scout API Key

Click "Connect" to complete the authentication.
